Refund & Cancellation Policy
We want you to be happy with your purchase. This policy explains when a refund is available and how to request one.
1. Refund window
You may request a full refund within 7 calendar days of purchase, provided you have consumed less than 25% of the course content. Requests made after 7 days cannot be accepted, because the course is a digital product with immediate access.
2. How to request a refund
Email team@aiadscourse.com from the address used at checkout, with your order ID and the reason for the request. We acknowledge every request within 48 hours.
3. Processing time
Approved refunds are initiated within 3–5 business days. The amount is credited back to the original payment method by Razorpay and typically appears in your account within 5–10 business days, depending on your bank or card issuer.
4. Cancellations
Because courses unlock immediately after payment, an order cannot be cancelled once access has been delivered. If a payment was made in error or charged twice, contact us and we will refund the extra amount in full.
5. Failed or duplicate payments
If money was debited but access was not granted, write to us with the transaction reference. Verified failed payments are refunded in full within 5–7 business days.
6. When refunds are not available
Refunds are not offered where course material has been downloaded in bulk, shared, resold or otherwise misused, where the request is made after the 7-day window, or where a discount clearly marked as non-refundable was used.
7. Questions
Any dispute about a refund can be raised at team@aiadscourse.com before escalating to your payment provider — we will always try to resolve it directly.